Chalhoub Group has formally launched ‘The Customer’ at King Abdulaziz Worldwide Airport in Jeddah, Saudi Arabia, in partnership with Jeddah Airports (JEDCO), representing the group’s first flagship retailer in journey retail.
The Customer has transitioned from a short lived set-up to a brand new and everlasting location following the success of its tender opening in November 2023.
The grand opening happened within the presence of Chalhoub Group Group President, Patrick Chalhoub and different senior leaders from the group. Additionally in attendance had been Jeddah Airports Govt Vice President of Operations, Ibraheem Bin Eid Alrefaei, alongside leaders from safety and operational entities working on the airport.
The Customer spans 400sqm and incorporates a portfolio of greater than 200 luxurious manufacturers, throughout style, magnificence, fragrances, jewelry, eyewear and electronics classes. Aiming to cater to the varied wants and tastes of the tens of thousands and thousands of passengers who go by the airport annually, the shop represents Chalhoub Group’s dedication to enhancing the regional journey retail expertise whereas supporting the Kingdom’s targets of attracting 150 million annual guests by 2030.
Chalhoub Group KSA Managing Director, Mohammed Aldabbagh stated: “We’re increasing our presence in journey retail footprint to Jeddah by The Customer, recognising the unbelievable potential that lies inside this dynamic market. The Customer is a transformative expertise imagined and created to supply thousands and thousands of travellers at King Abdulaziz Worldwide Airport a very distinctive providing and a seamlessly built-in expertise.
“We’ve got over 200 manufacturers now and our dedication is to lengthen our providing and introduce extra manufacturers from completely different classes together with and never restricted to magnificence, style, eyewear, jewelry and watches, confectionery, toys. The choice will likely be meticulously curated with a modern style resonating with the colourful native tradition.
“By our strategic collaboration with Jeddah Airports authorities, we intention to create a singular and progressive house that units new requirements within the luxurious journey retail panorama, making an enduring influence regionally and past.”
Jeddah Airports (JEDCO) Vice President of Industrial, Paul Neeson stated: “On behalf of the complete crew at Jeddah Airports, I wish to congratulate Chalhoub Group on the grand opening of The Customer at King Abdulaziz Worldwide Airport. This has been an unbelievable partnership with a shared ambition to rework the retail expertise for all our home travellers. Our honest due to everybody who performed a component in persevering with to thrill our passengers, and our absolute best needs for the various years forward.”
The Customer integrates the newest applied sciences similar to cell point-of-sale programs to make sure a handy and environment friendly buying expertise for travellers. New companies similar to Store and Acquire, and Store and Ship, are additionally set to debut, offering flexibility to clients in accessing their purchases both on the airport or at a most well-liked location.
Trying forward, the upcoming Expertise Zone, set to open in Q2 of 2024, goals to supply passengers with a premium lounge-like environment, additional enhancing the general buying expertise. Further developments are additionally underway, together with the opening of the Arrival Zone.
The Customer’s full listing of manufacturers and classes embody three axis magnificence manufacturers similar to Carolina Herrera, Dior, Givenchy, Gucci, Guerlain, Hermes, Jo Malone, Killian, L’Occitane, MAC, Tom Ford, YSL; Perfume manufacturers together with Burberry, Cavalli, Chloe, Chopard, Coach, Dunhill, Elie Saab, Hugo Boss, Prada, Ralph Lauren, Thierry Mugler, Valentino, Versace and extra; main make-up and skincare manufacturers similar to Make-up Perpetually, SCN, La Mer, La Prairie, Laura Mercier, Profit, Clinique, and Molton Brown; confectionery together with Ferrero, Mars, Mondelez, and Nestlé; Electronics by Dyson; Eyewear by Luxottica; Vogue manufacturers similar to Armani Alternate, Calvin Klein, Tommy Hilfiger, Guess, Michael Kors, Karl Lagerfeld, Lacoste, Children Round, The Giving Motion; gifting and leather-based items together with St Dupont, TUMI, U Boat, and Albert M; Jewellery from L’Azurde, Swarovski , and Bronzallure; and extra.
