Issues stay at Bangkok’s airports, however passenger expenses are growing.

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Learn the next story by Narumon Kasemsuk from the Bangkok Submit. Then, reply the questions that comply with.

You’ll be able to obtain audio and a PDF of this story beneath.

Site visitors congestion outdoors the departure halls of Suvarnabhumi airport and lengthy queues for arrivals have grow to be anticipated, as issues have but to be correctly fastened.

IMPROVEMENT DEMANDED

In response to vacationer complaints, Prime Minister Srettha Thavisin made an unannounced go to to Suvarnabhumi airport earlier this month, after which he instructed authorities to shorten procedures on the airport to half-hour or much less for every passenger.

The post-pandemic tourism restoration has prompted worldwide and native carriers so as to add extra flights, aiming to succeed in full capability as quickly as attainable to compensate for losses throughout Covid shutdowns.

Nonetheless, employees shortages amongst airways and airports globally have precipitated issues.

Adoption of expertise that may assist the labour scarcity has been sluggish, as some methods have confirmed unstable, whereas customers typically have a low stage of expertise proficiency in Thailand.

NEW TECH, NEW TAX

Regardless of the issues, charges are set to rise. Airports of Thailand (AoT) introduced final 12 months it would enhance passenger service expenses at six worldwide airports from April 1, 2024, which might be allotted by way of the brand new working system known as Frequent Use Passenger Processing Techniques (Cupps).

The extra tax of 30 baht is embedded in ticket costs, that means the brand new complete service cost for passengers is 730 baht.

For folks utilizing Suvarnabhumi and Don Mueang airports, they could be conversant in checking in utilizing self-check-in kiosks and self-service bag drops, that are a part of Cupps.

The system is predicted to scale back lengthy queues at check-in counters, although some congestion throughout peak hours is inevitable.

Along with AoT’s six airports — Suvarnabhumi, Don Mueang, Chiang Mai, Chiang Rai, Phuket and Hat Yai — different airports below the Division of Airports may also implement a brand new cost, for instance with Krabi airport including a price of 16 baht.

Although self-service bag-drop has not began at Don Mueang airport but, the airport is just not as congested as Suvarnabhumi.

SLOW UPTAKE

Employees nonetheless serve the self-check-in kiosks and self-service bag drops at Suvarnabhumi airport to assist passengers as the method is comparatively new for a few of them unfamiliar with the expertise.

Nok Air stated tech adoption in Thailand is sluggish in contrast with airports in Europe and the US, as passengers take time to get used to expertise in airports.

It estimates the settling in interval may very well be 2-3 years.

Part 1: Select the right reply.
1. How lengthy does Srettha need traveller procedures to take on the airport?  …………….
2. What’s the present complete service cost for AoT airport passengers?  …………….
3. The Cupps system will scale back queues always. True or false? …………….
4. Which Suvarnabhumi service is just not accessible at Don Mueang?  …………….
5. Who does Nok Air blame for sluggish tech adoption?   …………..
6. Who thinks the settling in interval may very well be 2-3 years?  …………….

Part 2: Learn the next passage. Then, fill within the blanks with the right phrases from the alternatives given.
“Quite than pondering …7… methods will trigger job losses, we imagine these applied sciences will …8… passenger companies and enhance the …9… of some operations, equivalent to utilizing AI for predicting pricing …10… extra exactly.”

7. __A. electrical                 __B. digital            __C. electrode
8. __A. enter                   __B. enhancement            __C. improve
9. __A. environment friendly                    __B. effectivity                   __C. effort
10. __A. development                 __B. tendencies                  __C. stylish

Part 3: Discover phrases that match the next definitions.
11. firms that transport folks  ……………
12. having the ability to do one thing   ……………
13. certain to occur   ……………
14. full of individuals   …………

1. half-hour or much less 2. 700 baht 3. false 4. self-service bag-drop 5. passengers  6. Nok Air 7. B 8. C 9. B 10. B 11. carriers 12. proficiency 13. inevitable 14. congested

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