- A complete of 31 airports – 27 airports from Asia-Pacific and 4 from the Center East- have been recognised with Airports Council Worldwide’s (ACI) Airport Service High quality (ASQ) Awards, that are primarily based on most dependable international measurement and benchmarking programme for airport buyer expertise
Hong Kong SAR: The ASQ Programme, developed in partnership with main journey expertise firm, Amadeus, stands out because the preeminent airport buyer expertise measurement and benchmarking programme globally. It’s distinguished by its unwavering dedication to a rigorous and scientific methodology. Not like different programmes within the aviation trade, ASQ’s strategy is anchored in reside analysis performed by surveys administered on to travellers on the airport, capturing their satisfaction ranges.
Among the many 11 Indonesian airports recognised, Sultan Hasanuddin Worldwide Airport and Yogyakarta Worldwide Airport have each received 5 out of six award classes. Oman’s Salalah Airport topped among the many Center East airports, with 5 awards. China and India have six airports every within the recognition.
Mr. Stefano Baronci, Director Common, ACI Asia-Pacific & Center East, stated: “From the East to the West, airports in Indonesia, Malaysia, Singapore, Republic of Korea, China, India, Oman, UAE and Jordan have excelled to supply a best-in-class service to their prospects. Though the Asia-Pacific area has been the toughest hit by the pandemic, airports within the area have invested considerably in expertise, human sources, and infrastructure to make sure that passengers proceed to have a memorable and seamless expertise.”
As well as, 5 airports from Asia-Pacific and the Center East have been recognised with the ACI World Director Common’s Roll of Excellence. This honour is conferred on airports which have received a number of Awards over a five-year interval within the final 10 years as a part of the ASQ programme.
The ACI ASQ programme is the world’s main airport buyer expertise measurement and benchmarking programme. The surveys cowl over 30 efficiency indicators throughout key components of the passenger’s airport expertise, reminiscent of ease of navigation, check-in procedures, purchasing and eating choices. This complete strategy provides a holistic view of the passengers journey at every airport, establishing international benchmarks for the trade.
About ACI Asia-Pacific & Center East (ACI APAC & MID)
ACI Asia-Pacific & Center East (ACI APAC & MID) serves because the voice of 132 airport members, working 623 airports throughout 47 international locations/territories in Asia-Pacific and Center East. ACI Asia-Pacific & Center East is head-quartered in Hong Kong and has a Center East workplace in Riyadh (Kingdom of Saudi Arabia). ACI Asia-Pacific & Center East represents the collective pursuits of airport members to advertise skilled excellence in airport administration and operations. ACI Asia-Pacific & Center East’s mission is to advocate for insurance policies and supply providers that strengthen its members’ capability to serve their passengers, workers and stakeholders. In 2022, ACI Asia-Pacific & Center East airports collectively dealt with 2.09 billion passengers and 49 million tonnes of cargo.
Media Contact
ACI Asia-Pacific & Center East
Sunil Subbaiah
Head- Communications & Model
Ship us your press releases to [email protected]
© Press Launch 2024
Disclaimer: The contents of this press launch was supplied from an exterior third celebration supplier. This web site is just not chargeable for, and doesn’t management, such exterior content material. This content material is supplied on an “as is” and “as out there” foundation and has not been edited in any method. Neither this web site nor our associates assure the accuracy of or endorse the views or opinions expressed on this press launch.
The press launch is supplied for informational functions solely. The content material doesn’t present tax, authorized or funding recommendation or opinion concerning the suitability, worth or profitability of any explicit safety, portfolio or funding technique. Neither this web site nor our associates shall be answerable for any errors or inaccuracies within the content material, or for any actions taken by you in reliance thereon. You expressly agree that your use of the knowledge inside this text is at your sole threat.
To the fullest extent permitted by relevant legislation, this web site, its mother or father firm, its subsidiaries, its associates and the respective shareholders, administrators, officers, workers, brokers, advertisers, content material suppliers and licensors is not going to be liable (collectively or severally) to you for any direct, oblique, consequential, particular, incidental, punitive or exemplary damages, together with with out limitation, misplaced earnings, misplaced financial savings and misplaced revenues, whether or not in negligence, tort, contract or another idea of legal responsibility, even when the events have been suggested of the chance or may have foreseen any such damages.
