Ink Innovation (Ink) is a journey expertise supplier and a winner within the Innovation and Product Launches classes within the 2024 Airport Know-how Excellence Awards, for growing a Catastrophe Restoration System (DRS) that’s able to mitigating the impression of large-scale system failures at airports and for launching a Widespread Use Passenger Processing System (CUPPS) with a novel enterprise mannequin.
The Airport Know-how Excellence Awards have a good time the best achievements and improvements within the trade. The programme supplies a platform to recognise the individuals and firms which are driving change and is powered by the enterprise intelligence of GlobalData.
Streamlining airport operations with Ink CUPPS
The Ink CUPPS Platform, licensed in December 2023, makes frequent use extra reasonably priced to airports in addition to airways that pay for its utilization. The platform permits the sharing of workstations and peripherals amongst a number of airways, eradicating the necessity for devoted {hardware} and resulting in substantial financial savings in each operational prices and IT upkeep. Its backward compatibility ensures easy certification for airways with legacy programs, whereas the open structure invitations all CUPPS-compliant airline functions to combine easily.
Moreover, the Ink CUPPS Platform permits operators to transform particular components of a terminal relatively than overhauling whole desks or terminals. Its versatile pricing mannequin is likely one of the standout options of the platform as Ink affords a subscription-based mannequin benefitting airports that want to minimise capital expenditure.
Ink’s revolutionary Catastrophe Restoration System is a security web for airline operations
Within the airline trade, system outages can spell catastrophe, triggering chaos throughout airport operations. Recognising this vital vulnerability, Ink Innovation developed the Catastrophe Restoration System (DRS), which has been recognised with an Innovation award for its capability to mitigate the impression of large-scale system failures.
Recognising the excessive sensitivity of airways to operational disruptions, Ink DRS affords a strong backup to major Departure Management Methods (DCS). Ink DRS is designed to operate independently, making certain that airline operations can proceed with minimal interruption within the occasion of a DCS failure, catastrophic host failure, communication breakdown, and even energy outage.
Ink DRS is obtainable in three configurations: Chilly, Heat, and Sizzling backup, every providing various ranges of integration and knowledge synchronisation to swimsuit totally different operational necessities. The system’s cellular redundancy units it aside, enabling it to take care of schedule integrity, course of passengers and baggage, and interface seamlessly with passenger service programs (PSS), load management, and scheduling programs after a single preliminary integration.
Ink affords a variety of passenger-handling options inside the Ink Ecosystem via a cloud-based infrastructure to enrich its CUPPS. Airways may simply acquire a turnkey DCS with performance past fundamental check-in and boarding. This contains dealing with ticket modifications, ancillary service funds, doc verifications and extra. At airports with unstable operational environments, Ink’s Catastrophe Restoration System backs up its major DCS to make sure enterprise continuity and stop knowledge loss.
The cloud-based infrastructure permits for easy integration, promising compatibility with any DCS inside a mere 4 weeks. With an intuitive consumer interface, the system guarantees just about zero coaching prices.
Confirmed effectiveness: Ink DRS at JFK Terminal One
Ink DRS was put to the take a look at at JFK Airport’s Terminal One, the place a trial was performed in partnership with the JFK Terminal One Group Affiliation (TOGA). Amidst a serious redevelopment programme on the John F Kennedy (JFK) Airport Terminal One, the necessity for a dependable backup system turned evident. The trial demonstrated that Ink DRS may present a fast, secure, and environment friendly different to guide processes throughout system failures.
The trial’s success was marked by the environment friendly processing of passengers and baggage, even throughout peak instances, with spectacular transaction instances and minimal coaching required for brokers. The trial confirmed Ink DRS’s potential to considerably scale back congestion and enhance on-time efficiency at one of many world’s busiest airports.
Embracing the award, Janet Richards, Chief Business Officer, Ink Innovation, stated, “Successful the Airport Know-how Excellence Awards for our improvements in Catastrophe Restoration Methods and our newly accepted CUPPS platform actually highlights how devoted we’re to advancing airport tech. It feels nice to get recognition for all of the exhausting work we’ve put in.”
Firm Profile
Ink Innovation is a journey expertise supplier. Their first Departure Management System was designed to compete with paper-based processes. Since then, Ink has developed a spread of web-based, cloud-integrated programs for the aviation trade. Their options embrace biometrics, cellular and cloud programs, and self-service units, which assist airports, airways, and floor handlers enhance their operations.
Ink is thought for integrating legacy options into newer digital programs and providing revolutionary alternate options to airports and airways in search of better selection. Their objective is to empower firms to attach journeys, finally resulting in a greater journey expertise.
Headquartered in Spain, Ink operates worldwide, partnering with shoppers corresponding to Copenhagen Airport, JFK Terminal One, Jet2, TUI, BermudAir, Marabu, Carry, Menzies Aviation, and Sabre. Ink holds ISO 27001 certification and is an IATA Strategic Accomplice and an ACI Accomplice.
Contact Particulars
Web site: www.innovation.ink/
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